Project Support Officer

NHS AfC: Band 3

Main area
NHS AfC: Band 3
37.5 hours per week
Job ref
Sir Ludwig Guttmann Centre
£16,968 - £19,852 pro rata per annum
25/02/2018 23:59

KCHFT Dental Services are a high profile, dynamic provider of NHS dental services across East Kent and London. Our philosophy is to keep the patient at the heart of everything we do. Every person that works for our Service, regardless of their role, comes into contact with our patients and visitors and so is expected to uphold our values, lead and collaborate through partnership working and strive for excellence at all times. We look for people who are willing to go the extra mile, not because they are asked to, but because they are committed to being part of a healthcare team that delivers an excellent caring service to our patients.

We are currently looking for a Project Support Officer to provide efficient and comprehensive administrative support to the Senior Project Co-ordinator and clinical teams delivering a broad range of large scale community outreach programmes. You will act as an ambassador for the Service, promoting the highest standards of excellence in working practices. You will be responsible for the day to day project administration of community outreach programmes and day to day supervision of Apprentices, ensuring that the focus remains firmly on quality and safety.

You will co-ordinate appointments with schools, nurseries, residential homes as well as other establishments, and ensure stock is replenished within schools undertaking supervised tooth brushing, to ensure all managers and teams are appropriately supported. You will be required to manage and prioritise your own workload, to work independently without direct supervision and to work as part of a team, exercising initiative in directing enquiries to the most appropriate member of staff. You will support a cohesive team approach and be able to develop and strengthen working relationships both internally and externally.

The post holder will need to be able to work in a very busy environment whilst remaining calm, so the ability to work independently, proactively and under pressure is important.

Excellent communication and interpersonal skills are required to act as a professional contact point for all enquiries with the ability to exercise tact, diplomacy and empathy. A positive attitude, excellent organisational and problem solving skills and a commitment to excellent customer service is essential. You will be required to travel around London to provide project field support for clinical staff applying fluoride varnish programmes and other outreach programmes as and when required to meet Service need.

We welcome applications from individuals wishing to further their knowledge and skills and gain a recognised qualification. You will develop new skills and knowledge whilst working with an established team, gaining valuable work experience. So if you do not have the essential qualification for the role, this may not be an automatic barrier to you being offered an interview. Details on pay and course length can be found in the documents attached to this job advert.

Interviews will be held on Wednesday 7th March 2018.


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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

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Further details / informal visits contact

Surjeet Thethi on 0208 496 7351

If you have problems applying, contact

01474 360750